Industry Challenge
For many manufacturers, invoices that don’t perfectly match purchase orders (POs) or receipts often end up on hold. This might sound minor, but the ripple effects can be significant:
- Payment delays that strain supplier relationships.
- Inaccurate accruals that affect financial reporting.
- Extra time wasted by AP teams hunting down missing details.
According to the 2022 Ardent Partners AP Metrics Study, as many as 22% of supplier invoices contain errors or require exceptions—with mismatched data being one of the leading causes. Each exception can cost up to 4x more to process than a standard invoice.
For manufacturers with complex supply chains, invoice holds aren’t just a nuisance—they’re a barrier to smooth cash flow and operational efficiency.
Related Article: How AP Automation Benefits Procurement, Finance and IT
Nimbello's Approach
Nimbello takes the complexity out of invoice exceptions by creating a centralized hub for invoices on hold. Instead of scattered emails, spreadsheets, or manual checks, AP staff see exactly:
- Which invoices are on hold.
- Why they are on hold (e.g., missing receipts, mismatched pricing).
- Who needs to take action to resolve the issue.
The platform doesn’t just flag the problem—it automatically routes the invoice to the right approver or department, keeping communication inside the system. Automated reminders prevent invoices from being forgotten, so exceptions are resolved quickly without disrupting operations.
This is part of Nimbello’s broader focus on touchless invoice processing and ERP-native automation, ensuring seamless integration with systems like Infor SyteLine, QAD and Workday
Related Article: How ERP Integration Simplifies AP
Key Benefits for Clients
Clients whouse Nimbello see measurable improvements in handling invoice holds:
- Faster Resolution
Invoices that used to sit on hold for weeks are resolved in days—or even hours—with automatic routing and escalation. - Stronger Supplier Relationships
On-time payments build vendor trust. As one Nimbello customer noted, “Our suppliers stopped calling daily to ask about payments. Now they trust our process because invoices don’t get stuck.” - Accurate Financials
By ensuring accruals reflect reality, companies avoid end-of-month surprises in their books. - Productivity Gains
Customers like Edsal report that automation allowed their AP team to handle higher invoice volumes without adding headcount. - Scalability
One large manufacturer, Lippert, highlighted how Nimbello automated AP across 30 plants, cutting costs and eliminating paper-based bottlenecks.
Video: How Nimbello Tracks Invoices on Hold
Watch this short demo to see how Nimbello results one of the most common AP challenges:
Ready to improve collaboration with your vendors while reducing the workload on your AP team?
Get Started today - Watch the full demonstration here