Our Operating Principles
Delight Our Customers
Delighting our customers is in our DNA and we always strive to deliver beyond expectations. We hope our customers experience delight every time they interact with our team members, our software and our services.
Communicate Early and Often
Effective communication is critical to our success. We encourage sharing ideas and concerns as part of the normal course of business, and we don’t shy away from the tough conversations that move us forward.
Listen to Understand
We are active listeners that seek to understand and assume good intentions. We gain clarity by asking thoughtful questions and are highly collaborative. We want the best outcomes for our customers and teammates and that comes from seeking and receiving feedback regularly.
Execute Relentlessly
Our team is focused on execution. When we see something that needs to be done, we do it. When we see a challenge, we tackle it. We strive to be the best and we put in the work to get there.
Take Ownership
We believe that being accountable to each other and to our customers builds trusted relationships. We act in the best interest of our customers and the company because we believe in what we do and the value it provides. We do the right thing and own the outcomes.
Our Operating Principles
Delight Our Customers
Delighting our customers is in our DNA and we always strive to deliver beyond expectations. We hope our customers experience delight every time they interact with our team members, our software and our services.
Communicate Early and Often
Effective communication is critical to our success. We encourage sharing ideas and concerns as part of the normal course of business, and we don’t shy away from the tough conversations that move us forward.
Listen to Understand
We are active listeners that seek to understand and assume good intentions. We gain clarity by asking thoughtful questions and are highly collaborative. We want the best outcomes for our customers and teammates and that comes from seeking and receiving feedback regularly.
Execute Relentlessly
Our team is focused on execution. When we see something that needs to be done, we do it. When we see a challenge, we tackle it. We strive to be the best and we put in the work to get there.
Take Ownership
We believe that being accountable to each other and to our customers builds trusted relationships. We act in the best interest of our customers and the company because we believe in what we do and the value it provides. We do the right thing and own the outcomes.
