Portal Invoice Verification - Vendor Unknown

 Invoices processed as “Unknown Vendor” (Vendor #999999) during OCR will be flagged as soon as they enter your workflow.

🔍 Where You’ll See These

These invoices are typically reviewed first in:

• Portal Invoice Verification Status

🧭 Who Reviews Them First?

• Self Serve Customers:
  Your AP Admin team reviews and assigns the correct vendor
• Managed Service Customers:
  Nimbello admins review this queue first and correct vendor discrepancies before invoices reach you
  • If the vendor still can’t be confidently identified, the invoice is routed to Verification for your AP Admin team

🛠️ What To Do in Workflow

If your company is Self Service, and you’re the AP Admin reviewing an invoice and can’t assign the correct vendor:

1) Check if the Vendor Exists in Your ERP

• If the vendor is NEW:
  • Have the vendor created in your ERP
  • Once created, it will sync to Nimbello during the next scheduled data transfer
  • After that, you’ll be able to select it in Workflow
• If the vendor ALREADY EXISTS in your ERP but not in Nimbello:
  • Contact Nimbello Support or your IT/Integration team
  • Ask them to investigate why the vendor is not being included in the Vendor Masterfile sync

💡 Bottom Line

Invoices assigned to Vendor #999999 are intentionally flagged for review—so nothing slips through the cracks.

Handle them by:

• Verifying the vendor in your ERP
• Creating or syncing the vendor if needed
• Then completing the assignment in Workflow

This keeps invoices moving while ensuring vendor accuracy.

Related:

What Is EA Verification Status?

What is Verification Status?

For the Full list of PreProcessing Rules, click here